
We’ll show you how to do this and much more in the step-by-step guide below. 104101–104106, 104110–104125: Connectivity issues with Zoom serversīeyond these codes, Zoom doesn’t give much guidance beyond uninstalling then reinstalling Zoom and turning off your antivirus software.13003: User’s permissions don’t allow for the installation of apps.10002: The source of the Zoom installer package is broken.


Follow to on-screen prompts to install Zoom Client. Double click on Zoom.pkg to launch the installer. I wouldn’t recommend this method, but your users (again, provided their local admins on their Macs) can also just delete Zoom:Īnd then a manually downloaded Zoom will install just fine.Next, open Finder and click Downloads.

This means the users don’t have to go to the Zoom website, and it also means that the Zoom IT installed version will stay there.Īnd even though it’s checking from within the app, it does download an installer, which the user (provided the user has admin privileges) can install. Probably the best and easiest way for your users to update a Zoom IT–installed Zoom is to just use the built-in check for updates: > Check for Updates… There are two workarounds for this if your users want to update right now instead of tomorrow or next week or whenever you have the newer version scheduled to update on your client Macs. warning if they download a Zoom installer manually and try to install it:

Please contact your IT administrator to request an update. Many Mac admins use the Zoom IT installer to keep Zoom up to date, because it can actually be installed in the background.īut if you (as a Mac admin) install the Zoom IT version and don’t immediately update to the latest Zoom version, your users will encounter a Your Zoom application is being managed by your IT administrator.
